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All ChangeAll Change
An Inside JobAn Inside Job
Art of SellingArt of Selling
Balance Sheet BarrierBalance Sheet Barrier
BudgetingThe Best of Motives
BudgetingBudgeting
Call to Order: Converting Telephone Inquiries into SalesCall to Order: Converting Telephone Inquiries Into Sales
Can You Spare A Moment?Can You Spare a Moment?
The Cold CallThe Cold Call
Control of Working CapitalControl of Working Capital
Cost, Profit, and Break EvenCost, Profit, and Break Even
Creativity in ManagementCreativity In Management
The Customer is Always DwightThe Customer is Always Dwight
Decisions, Decisions with John CleeseDecisions, Decisions
Depreciation and InflationDemanding Customers
Depreciation and InflationDepreciation & Inflation
The Dreaded AppraisalThe Dreaded Appraisal
From Hell! Series with John CleeseFrom Hell! Series
From No To YesFrom No to Yes
John Cleese's Going to a Meeting SeriesGoing to a Meeting Series
Helping HandThe Grapevine
Helping HandHelping Hand
How am I Doing?The Hidden Mind
How am I Doing?How Am I Doing?
How To Lose Customers Without Really TryingHow Not to Exhibit Yourself
How To Lose Customers Without Really TryingHow to Lose Customers Without Really Trying
John Cleese's Howlers SeriesHowlers Series
I'd Like a Word With YouI'd Like a Word With You
If Looks Could KillIf Looks Could Kill
Importance of MistakesImportance of Mistakes
It's Your ChoiceIt's Your Choice
Managing Problem People SeriesI Wasn't Prepared for That
Managing Problem People SeriesManaging Problem People
John Cleese Meetings Bloody MeetingsMeetings, Bloody Meetings
More Bloody MeetingsMore Bloody Meetings
More Bloody MeetingsNegotiating: Tying the Knot
Performance Matters SeriesNo Complaints
Performance Matters SeriesPerformance Matters Series
Return on InvestmentReturn On Investment
So You Want To Be A Success at SellingSo You Want To Be A Success At Selling Series
Straight TalkingStraight Talking
Telephone Behavior: Power and PerilsTeam Spirit?
Telephone Behavior: Power and PerilsTelephone Behavior: Power & Perils
Telephone Behavior: Rules of Effective CommunicationTelephone Behavior: Rules of Effective Communication
Performance Matters SeriesThe Paper Chase
Think or SinkThat's Show Business
Think or SinkThink Or Sink
This is GOing to Hurt Me More than It Hurts YouThis Is Going To Hurt Me More Than You
The Unorganized Manager SeriesThe Unorganized Manager Series
The Unorganized Salesperson SeriesThe Unorganized Salesperson Series
Who Sold You This ThenWhere There's a Will
Who Sold You This ThenWho Sold You This, Then?
You'll Soon Get The Hang Of ItYou'll Soon Get The Hang Of It
 

John Cleese Training Programs
Presentation Skills, Interpersonal Skills

How Not to Exhibit Yourself

Aim: To teach stand staff how to present themselves and their organization in a professional and organized manner.

The video: Even stands that are designed to the finest detail will not produce the results if staff do not know what they are doing.

This program shows how to encourage visitors, welcoming them without being over-eager, and how to avoid the guaranteed conversation killer - "Can I help you?" It demonstrates the importance of accurately logging potential customers' details, arranging follow-up visits, and keeping the stand smart.

Features and applications

  • A simple, direct way to ensure that all stand staff are fully prepared for opening day
  • Techniques for opening, controlling, and closing sales dialogues
  • Key turn-offs that reduce customer traffic, and how to remedy them

Program includes: 30 minute video and course leader's guide

Key Skills:

  • Communication Skills
  • Presentation Skills
  • Customer Service Skills
  • Interpersonal Skills

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