|
How Not to Exhibit Yourself
Aim: To teach stand staff how to present themselves and their
organization in a professional and organized manner. The video: Even stands that are designed to the finest detail
will not produce the results if staff do not know what they are
doing. This program shows how to encourage visitors, welcoming them without
being over-eager, and how to avoid the guaranteed conversation
killer - "Can I help you?" It demonstrates the importance of accurately
logging potential customers' details, arranging follow-up visits,
and keeping the stand smart. Features and applications
- A simple, direct way to ensure that all stand staff are fully
prepared for opening day
- Techniques for opening, controlling, and closing sales dialogues
- Key turn-offs that reduce customer traffic, and how to remedy
them
Program includes: 30 minute video and course leader's guide Key Skills:
- Communication Skills
- Presentation Skills
- Customer Service Skills
- Interpersonal Skills
|