This video does NOT feature John Cleese.

How to be an effective team player. People who work as a team, share information, take responsibility and use each other's skills are productive and motivated.

Team Spirit? looks at three examples where failure to appreciate the need for teamwork has disastrous effects on colleagues and customers. Helping staff to work as a team, share information, take responsibility, and make use of each other's skills are the lessons of Team Spirit? Morale and productivity soar when your employees learn to be effective team members. 

Team Spirit? looks at three examples where failure to appreciate the need for teamwork has disastrous effects on colleagues and customers. Claire fails to provide the information that would help her co-workers do their jobs effectively. Gary's lack of communication and failure to accept responsibility adversely affect customer service. Tony doesn't value Wendy's skills, which leads to a simple but costly mistake.

These all-too-common scenarios, in a variety of workplace settings, demonstrate how effective teamwork can boost productivity, and improve relations with internal and external customers.

Key Learning Points:

• Clarify your role.
• Take initiative.
• Accept responsibility.
• Support colleagues.
• Value different qualities and skills.
• Share information.

Key Skills:

• Team Building Skills
• Communication Skills
• Prodictivity Training
• Teamwork Training