This is Going to Hurt Me More than It Hurts You - a John Cleese training video

Aim: To learn a confident and pro-active approach to bad news interviews.

The video: Featuring John Cleese, this video uses humor to explain the steps that should be taken by a manager or team leader to ensure that their employees facing bad news accept the decision with as little damage as possible to morale.

Three sections highlight how to:

• prepare for the interview
• cope with the reaction
• and face up to responsibilities

It is essential to prepare for the interview, both factually and emotionally—in particular, preparing the opening remarks that lead up to the bad news. Then the interviewer must cope with the reaction. The third step is not to shirk responsibility but to face it head on.

Learning Objectives:

• Prepare yourself
• Anticipate likely responses
• Be clear and honest
• Stand your ground
• Limit the damage
• Plan for the future

Features and applications

• Suitable for general interviewing and management skills courses
• Specific learning points for three important interviews.

Program Contents: 27 min. VHS video and discussion guide

Key Skills:

• team leadership
• delivering bad news
• management training
• performance appraisal

This production features John Cleese, Richard Wilson and Prunella Scales. Release date: 1989